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For Package Sales, yes. Package Sales include the
shipping-and-handling fee. Please see our Package Sale
offers on our Priyanka's pages
BombayFashion.com,
WomenSpecial.com and
DesignersOutfit.com for more information.
If you are not ordering a Package Sale, we do charge a
separate fee for shipping and handling. International
shipping-and-handling rates are based on the size of your
order: the larger your order, the lower the rate. For
international orders, the shipping-and-handling rate
varies from 27% to 10% of your order total (please see
chart below). If your order is to be shipped within India,
there is a flat 5% shipping-and-handling fee.
On the checkout page, you will select a delivery
destination, and the next page will calculate the
shipping-and-handling fee for you automatically. On
request, we can also make special quotes for shipping if
the merchandise order amount is over $1000. |
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For delivery in India, the shipping-and-handling fee is 5%
of your order total.
For international orders, the shipping-and-handling fee is
charged as a percentage of your order total as follows:
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Amount Range |
Shipping Charge |
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$ 65 - $ 90 |
27% |
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$ 91 - $ 124 |
23% |
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$ 125 - $ 150 |
20% |
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$ 151 - $ 175 |
18% |
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$ 175 - $ 200 |
17% |
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$ 201 - $ 250 |
16% |
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$ 251 - $ 350 |
15% |
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$ 351 - $ 500 |
14% |
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$ 501 - $ 750 |
13% |
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$ 751 - $ 1000 |
12% |
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$ 1001 - $ 2000 |
10% |
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We normally need a minimum of fifteen days for processing
and shipping; outfits which have intricate hand work may
take an additional two weeks or more. Check the
description of the items you are ordering for more
information. Outfits ordered from the
Just Out Fashion,
Buy In Less,
Top 20 of the Month and
Best Sellers sections can be delivered more quickly,
but even for them we need three to four business days to
tailor the garments to your measurements. All our
international orders are delivered by DHL or equivalent
courier companies, and their portion of the total delivery
time varies according to the destination. Delivery within
India will be in 24 to 36 hours after your order has been
fully processed. |
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No, we are not able to promise delivery times, since we do
not handle delivery ourselves but use a courier service.
However, you will be able to track your order online
during both order processing and delivery at:
http://www.indiangarment.com/myshop/track (Try
our Tracking demo.). If you need something
extra-quickly, we suggest ordering from our
Just Out Fashion,
Buy In Less,
Top 20 of the Month and
Best Sellers sections, as we keep extra stock on hand
for the items in these sections and have streamlined the
processing for them. If you need a bridal outfit in a
hurry, please see the FAQ:
I am in a big rush! My wedding is approaching very soon.
Can you get a bridal outfit to me in ten days? |
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Yes! From the day you place your order to the day it
arrives at your door, you can track it at:
http://www.india.lu/myshop/track (Try
our Tracking demo)
When you place an order, it is incorporated into a batch
process. On that day, we send you an e-mail with your
order number. Once your order begins processing, you will
receive another e-mail with tracking information. With
your tracking number, you may track the progress of your
order using our Track Your Order function. The order
tracking will show you what stage of processing your order
is in. (Until the fourth processing stage begins, if you
notice something in your address information that should
be edited, you can e-mail us for corrections.)
Please see the FAQ
What are the seven stages of order processing? for
more details.
When we ship the order, we send you an automatic e-mail
with shipping details; then, you can track your order
during shipment directly with the courier. (There are some
exceptions; in certain cases, in order to protect our
customers' security, we do not send a shipment tracking
number. Please see the FAQ "Can
I track my order during shipping -- will you send me the
shipment tracking number?" for more information.) |
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Unfortunately, we cannot calculate this for you.
VAT, customs taxes, and import duties are not in our
control. They vary according to the rules of different
countries and must be paid directly by the buyer. Each
country has its own mechanism for calculating and
collecting such fees.
VAT / import duties / customs taxes are not included in
our ordering process, but may be charged to you by your
government. They are entirely your responsibility.
We apologize for any inconvenience this may cause you, but
we are unable to alter the situation. |
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In our experience, there are few delays caused by customs
or import procedures in most countries. The exceptions are
Canada, where there are occasionally minor problems that
cause a day or two of delay, and the U.K., where even
small consignments may be processed harshly by the VAT
authorities, causing a few or even several days'
delay. Please keep in mind that all such issues are
entirely beyond our control. |
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Part of the reason that we are able to keep our prices so
low and our selection so large is that we do not have any
showrooms or shops of our own. There would be nowhere for
you to shop with us! Our facilities are warehouses,
offices, and workrooms. You certainly may find some of the
things we produce in the better retail shops and boutiques
all over India, but the only place to find our entire
selection is on our websites. |
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What
if I am not at home when the courier tries to
deliver my order? Can I waive the signature
requirement so that the package can be left on my
doorstep? |
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As an international e-commerce business, we must require a
signed hard copy of delivery receipts. We do ask our
couriers to attempt delivery three times. If, on the first
attempt, you are not at home, then courier company will
either call you to arrange a better delivery time, or
leave details in your mailbox or on your door about
contacting them for special arrangements. The individual
courier companies have their own systems and requirements
for this type of service, which may also vary from place
to place; you may wish to contact the courier directly for
more details. |
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